Ordermenthum

Sydney, NSW, Australia (Hybrid)

Product Designer

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Product Designer

About the job

Are you a Product Designer who thrives in test-and-learn environments, forever curious about how our products can have a bigger impact in the lives of our customers? Do you keep up with the latest and greatest in design tools and tech, and want to work with some of the brightest in the industry? Do you ever wonder how your coffee and smashed avo make their way to your local cafe?

At Ordermentum, our purpose is to help the food and beverage industry trade smarter. Since we launched in 2014, we have grown a massive network of 32k+ hospitality venues in Australia – including your favourite cafes, restaurants and bars – ordering from over 600 local suppliers. We have two core products that will need your design stewardship:

  1. A web app for suppliers to manage their orders, payments, products and customers
  2. Mobile and web apps for venues to order from, pay and discover new suppliers

The Product Designer will be responsible for creating delightful experiences and thoughtful interfaces across Ordermentum’s supplier and venue apps (mobile + web). Working closely with the Product team and wider organisation, they will develop a deep understanding of customer needs, in order to deliver the right design assets for build.

We care a lot about doing product design well, and collaboratively. Some of the great design practices we have put in place over the last couple of years include:

  • A consistent, evolving design system in Figma with native patterns
  • Design QA – for design/development teams to get pixel-perfect experiences to customers
  • A research repository in Notion with customer interviews and usability test recordings
  • <your next brilliant idea here>

The ideal candidate will have a strong background in Product Design for web and mobile apps, be excited about learning and contributing to product strategy, advocate for the power and value of design, and collaborate closely with a variety of teams to get the best customer outcomes.

What you’ll do

  • Design delightful product experiences on mobile and web apps, that solve customer needs and deliver on the broader product vision and business strategy
  • Work with product and engineering teams to help make these experiences a reality in an agile development environment, and work with marketing, success and growth teams to drive adoption. Be comfortable with producing iterative designs, incorporating fast feedback and insights from customers and stakeholders
  • Lead on efficient and effective product design practices, including growing and evolving our design system, developer collaboration, and customer research and testing

What you’ll have

  • A portfolio of work that showcases clean, creative design and a thorough, thoughtful design process that can solve problems for our customers through mobile and web products
  • Strong analytical skills, problem-solving ability and conceptual thinking. Thrive in a hypothesis-based environment and able to frame strategic challenges from a digital/tech/design perspective
  • Experience across the end-to-end design process—from research (quantitative and qualitative), blue-sky exploration and design iteration, through to product development and deployment
  • Technical expertise: Able to collaborate effectively with agile development teams to balance customer value with feasibility assessments
  • Excellent communication, presentation and collaboration skills, without fear of over-communication
  • Extremely detail-oriented and organised, able to manage multiple concurrent projects towards meeting deadlines
  • Proven experience testing and validating ideas early in the process with customers and internal stakeholders, with a natural focus on what is usable, feasible and valuable
  • Fluency in working with state-of-the-art UI and prototyping tools (we are big fans of Figma for both)

Nice to have

  • Passionate about the food, coffee or hospitality space in general. Expert knowledge in the hospitality industry will be a welcome addition
  • Experience designing SaaS software for business users, or in finance, accounting or payments space
  • Can demonstrate skills in marketing collateral, icon design and basic levels of animation experience

Behavioural Competencies and Personal Attributes

  • Ready to join a high impact team that’s at an exciting stage of growth
  • Ability to communicate effectively with a variety of stakeholders across the business
  • How you do things is just as important as the work you’re doing
  • We are a small team and love seeing each other win so a team attitude is a must
  • A positive, can-do attitude that inspires others
  • A lifelong ambition to learn and improve

What you get

  • An attractive salary package, including participation in the Employee Share Option Plan
  • Ongoing support in your learning and development
  • Work in a bright, highly capable team focused on interesting, meaningful industry problems
  • Great office centrally located in Surry Hills, surrounded by great cafes. Still finding the right balance of remote and in-office working, and being there for each other throughout
  • We are also a WORK180 Endorsed Employer for all women!

Company Overview

We are a Sydney based, fully funded, rapidly growing scale-up of 40+ people that have built a sophisticated payment and ordering solution for the hospitality industry. Our platform processes over $800m in invoice value annually.

We commit to learning and enriching our team members. We’re involved in the communities we operate in, speaking at meetups and conferences throughout the year. We work flexibly, believing in getting things done rather than counting time at a desk.

Be part of a team that delivers world-class software products to drive brand engagement, customer acquisition, sales growth, cost and cash flow efficiencies and business insights like never before between food retailers and suppliers. Your work will play an important role in ensuring that Australia remains the most sustainable, diverse and premium food basin in the world.